Directions for Navigating deBussy and Associates Behavioral Health Website
Open EMR (Patient Portal), and Scheduling First Appointment

Homepage
-	Link to What We Do, covering who we see, what we treat, and insurances accepted
-	Link to a Mindfulness Meditation video
Contact Us
-	Form to ask a question or schedule first appointment 
-	Crisis Resources (Suicide Prevention, Domestic Violence, Sexual Assault, etc.)
Directions
-	Opens Bing Maps in a new tab showing the office location
Patient Portal
-	Link to Patient Portal where you can schedule appointments, request prescription refills, etc.) 
Patient Check In 
-	Opens Check-In questionnaire in new tab which must done on the same day of appointment 
Telepsychiatry 
-	Link to Doxy.Me for Telepsychiatry sessions, a device with a camera and microphone is required
Privacy Practices
-	Notice of Privacy Practices which can be downloaded

Directions for Setting Up OpenEMR Patient Portal

1.	After logging in you will see your Profile Demographics. To make changes click on the green Revise button located near the top of the screen. Please complete as much information as possible. Since appointment reminders are sent by email, it would be convenient if you set the Allow Email option to Yes; however this is your choice.  After changes are submitted, the green Revise button will turn into a red Pending Review button. You can click it again to make additional changes to your demographics. Note that the revisions that you make will not appear on your account until the office has approved the changes.

2.	Click on “Signature on File” (this is the last option on the menu, on top of Logout)
a.	Using your mouse, draw your signature.
b.	Don’t worry about perfect penmanship. The signature will always include your printed name and other information. 
c.	Click on Acknowledge Electronic Signature.
d.	This is the equivalent of your hand written signature, and will be used for all forms you electronically sign. 
3.	Click on “Patient Documents”, complete and sign them. Notice there is a Patient Signature: section at the bottom of each document. Unsigned forms are incomplete and cannot be accepted. To sign a form click on the “x” in the Patient Signature: section and click on Save (Upper left side of screen). After you receive the notification that the form has been saved you must click “Send for Review.” This will submit your document for review by our staff. After a document is approved, the status will change from In-Review to Locked. Until a document is Locked, you may edit or delete it. You may also download the signed forms at anytime for your records.
Please complete the following forms. Once a form has been opened the menu moves to the bottom of the screen with the other form links and their status. Make sure to hit “Send for Review” in the small dropdown on the upper left after signing and saving each form with your electronic signature. The Review Status will change from “New” to “In Review” once sent.
a.	Patient Portal Access
b.	New Patient Packet 
a.	Patient information
b.	Consent for treatment
c.	Medication management agreement
c.	Notice of Privacy Practices
d.	Telepsychiatry consent – Only if being seen through telepsychiatry.
e.	Release of Information (ROI) – Only if treatment records are being requested from another provider. Please note, that separate notices are needed for substance use and therapy notes. The instructions are in the form. 
Other Directions for Navigating OpenEMR Patient Portal
Accounting tab 
-	You can see all charges that have been made to your account, and the breakdown of how the payments are calculated, and make payments.
Reports tab
-	You can see all of the documents from your Patient Portal that can be downloaded
Secure Messaging 
-	The safest and most secure way of communication with your provider to make sure that your information is protected
Directions for Scheduling your first appointment 

To schedule your first appointment:
1.	Click on Appointment (left side of screen)
2.	Click on Schedule New Appointment
3.	Under the drop-down box for “Visit:” Select “New Patient – Medication Management”
4.	The Patient and Provider sections should each already be filled in when you open the “Request New Appointment” window
5.	Click on “Openings” this will give you the option to search for an appointment by adding the date you would like to start looking for available times 
6.	You then select a range of days from the start date entered to look for more availability if you cannot find a time that works (must enter for at least 1 day)
7.	Select the date and time you prefer (*Note that New Patient initial appointments will be 60 minutes in length which cannot be changed*)
8.	A reason can be given but it is optional, this will help the provider be more prepared for your initial appointment when you walk in
9.	Click “Save” and let the website update to show the appointment request before clicking away
10.	Your appointment request will show as “Pending” and should show the date and time of the requested appointment, make sure this is the correct time slot you requested.